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Warranty, credit-management, terms, & conditions

sam ink freedom to prosper
Credit Management
Company Details
Company Name:  Inkjet Systems Private Limited (Inkjet)
Registered address:  180 Clemenceau Avenue. 02-02.  Singapore 239922.
Email:  sam@sam-ink.com.  Tel. No. +65-6333-3302.
Contact Person:  Mr. Samuel Leong Sek Kin.  Position:  Director.
Business Activity
The precise description of trade:  Research, development, and manufacturer of wide-format inkjet inks. 
Are there any contract terms specific to Inkjet's business? 
There are no contract terms specific to Inkjet's business.  No retention monies, no long term payment contracts, no consignment stocks, no contra-trading, no stock financing, and no pay-when-paid.
General Credit Management Information 
Is Inkjet's credit control centralized? YES. 
Inkjet's credit control is highly centralized at headquarters 56 Loyang Way 02-18. Singapore 508775. 
Does Inkjet have different credit control functions for domestic and overseas buyers? NO. 
Inkjet does not have different credit control functions for domestic and overseas buyers.
Payment methods

PayPal to 'sam@sam-ink.com'
PayNow to '200502997K'
Visa, MasterCard, Wire-Transfer.

Product returns

60-day Money Back Guarantee.

Prices

Valid for 7 working days.

Terms of use

Inkjet's products are intended solely for use in inkjet printers.

Terms of payment

Standard terms are "Advance Payment" from date of invoice unless otherwise noted on the invoice.  All sums invoiced shall be paid in accordance with the terms described on the invoice.  Any outstanding balance not paid on time shall bear interest at the rate of 9% per month, compounded monthly.

Customer credit application form and credit check. sam@sam-ink.com

 

Collection Expenses

In the event, Buyer fails to pay the seller in a timely fashion and seller initiates collection or legal action, the Buyer agrees to pay all of the Seller's collection or legal expenses, including but not limited to, court costs and attorney fees.

Delays

Seller will not be liable for delays in delivery or shipment of goods.

Order cancellation cost

Orders can be canceled without cost.

Shipping
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Standard limitation & indemnification

Seller has made goods, in good faith, that are of good commercial quality and are not in violation of any patent, trademark or copyright.  In the event any goods are defective, Buyer shall notify the seller immediately, and seller will either replace the goods or credit the Buyer with the cost of goods sold.  Seller shall not be liable for, or provide indemnification to the buyer for, consequential or other damages, claims, liabilities, losses or expenses (including attorney's fees) resulting from, in connection with or by reason of, the use or the inability to use goods for any reason.

Warranty

Inkjet's inks and ink cartridges are warranted to be free from defects in materials and workmanship for a period of one (1) year. 

Inkjet will replace or refund defective products.  In the unlikely event that your printhead or your ink-delivery-system (ink-train) needs a replacement due to our ink, Inkjet will pay for the parts and labor for an independent repair.

This warranty does not cover spare parts replacement due to aging, normal wear, and tear, and it does not cover products that are misused or tampered with.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED.  INKJET SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR SATISFACTORY QUALITY.  TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES.  IN NO EVENT SHALL INKJET BE LIABLE FOR ANY INCIDENTAL, DIRECT, CONSEQUENTIAL, SPECIAL, OR INDIRECT DAMAGES, OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.

 

Original Equipment Manufacturer (OEM) and Private Label Orders

If any material shall be manufactured and/or sold by the seller to meet the Buyer's particular specifications or requirements and is not part of seller's standard line offered by it to the trade generally in the usual course of seller's business.  Buyer shall defend, protect and save harmless seller against any suits at law or in equity and from any damages, claims for actual or alleged infringement of any Singapore or foreign patent, and shall defend any suit or action which may be brought against seller for any alleged infringement because of the manufacture and or sale of the material covered thereby.

Contract

These terms and the terms of the credit agreement, if any, are the entire contract between the parties. Said contract and its terms are the only terms upon which seller will accept orders and are not subject to any other terms in purchase orders, written agreements or verbal agreements.  Any different or additional terms proposed by Buyer are rejected unless accepted in writing and signed by both parties.

Choice of law

The laws of the Republic of Singapore shall apply to and have control of the interpretation and validity of this agreement.  Any dispute over the terms of this agreement or arising out of this agreement shall be litigated in the courts of Singapore.

Standard Guarantee

Seller makes every effort to determine its materials shipped are of good commercial quality. In the event, any material seller ships are defective due to faults in manufacture, packaging, or through some other fault of the seller and its vendors, then Seller will replace the defective material at no additional cost to the customer. This is the Buyer's only remedy under this guarantee.

 

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Sincerely,

Sam Leong BSc MSc MBA.

sam@sam-ink.com. Whats +65-9011-2282.