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SAM★INK® - This is my story, this my song,

2019-06-17.

sam ink freedom to prosper

Vision
Everyone must find their freedom to prosper
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Mission
Help everyone find their freedom to prosper
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Synopsis
Millions work in the wide-format printing, sign, display, advertising, dye-sublimation, & apparel industries.
Although SAM★INK® was born in an small kitchen, she is today the free world's largest combined eco & mild-solvent, latex, & dye sublimation ink manufacturer.
50,000 printer manufacturers, private-label brands, and printers found their freedom to prosper.

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sam ink symbol
Anthem

In days of yore from asian shores
Samuel dauntless hero came
And planted a Beacon of Truth and Light
In this island of the Main

Here may it stand from year to year
Emblem of grand endeavour
The regions round echo the sound
Of SAM★INK® forever

Sing SAM★INK® forever more
Our SAM★INK® forever
God save our land and heaven bless
Our SAM★INK® forever

Our clients hail from western plains
And the Land of Rising Sun
We have many clients from India's strand
And the islands of the Main

Our hearts our hopes our aims are one
No discord e'er will sever
We'll stand together for the cause
Of SAM★INK® forever

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 Believers

 

Born, November 11, 1965, Sam holds a Bachelor's degree, Magna Cum Laude, in Mechanical Engineering Law and a Masters degree in Industrial Engineering from The University of Texas at Austin; and a Master of Business Administration degree from the Golden Gate University San Francisco California U.S.A.

Researched nanotechnology at Cambridge, contributed at Hewlett-Packard and was a director at Sihl Papier, a public listed company in Zurich, Switzerland.  Sam founded SAM★INK® in 2000.

sam ink

Mr. Michael Palmer was elected Speaker of the Singapore Parliament on 10 October 2011.  He was the eighth Speaker in the history of the Singapore Parliament since it started in 1955 as a Legislative Assembly.

Mr. Palmer was a Member of Parliament between 2006 to 2012.  He served on the Estimates Committee of the 11th Parliament and chaired the Government Parliamentary Committee (GPC) for Defense and Foreign Affairs.

In July 2011, he was appointed the Chairman of the Government Parliamentary Committee (GPC) for Home Affairs and Law.  He was also a member of the Government Parliamentary Committee (GPC) for National Development and the Environment.

 

sam ink

Ms. Constance Leong, a lawyer at Goh Phai Cheng LLC, is a SCOPE IP consultant certified by the Intellectual Property Office of Singapore (IPOS) and is a member of the Licensing Executives Society of Singapore.

Constance researches, advises, manages, prosecutes, registers, protects, monitors, and enforces the company's portfolio of intellectual property rights of trademarks and patents globally.

On IP strategies, she analyses existing IP assets and future IP needs, develops a set of measures for effective creation, development, and deployment of IPs aligned with business strategies.

She supports the company on international business entities IP transfer via license and franchise agreements, leading to non-monetary and/or monetary benefits as a licensor.  She also reviews and negotiates agreements from technology research agencies like A*Star and the Universities.

Constance served as Assistant Registrar / Legal Counsel at IPOS, Registry of Patents, where she, among others, reviewed and drafted Singapore Patent legislation and represented Singapore at the World Intellectual Property Office (WIPO).

She has an LLB (Hons) and an LLM (specializing in International and Comparative Copyright Law and Information Technology Law) from the University of London UK.  Apart from being called to the English Bar as a barrister at the Middle Temple in 1996, Constance is also admitted as an advocate and solicitor of the Supreme Court of Singapore in 1997 and as a solicitor in England & Wales in 2000.

 

Brief

brands:  SAM★INK®, ECO★SAM®, YourPrinterTechnician®.
Inkjet Systems private limited.
business registration: 2005 02 997K.
180 clemenceau avenue 02-02.  singapore 239922.  +65.6333-3302.
working hours are mondays to fridays from 9:00 am to 5:00 pm.

 

sam ink

Sam overcame adversity at a young age and understands the challenges faced by many families.  Born in 1965 in a racially diverse Singapore, he grew up in the midst of a newly independent country and struggling economy.  There were abject poverty and mass unemployment.

The son of a school teacher, Sam was the eldest of 3 children of a God-fearing family.  His father suffered from kidney failure and his entire family put up a brave and emotional fight for 11 years.  That experience enabled him to relate to the poor.

Sam's life is all about hard work from the time he was a little boy.  Beyond kicking a ball around with his friends, he was from the age of 10 bagging groceries at the grocery store.  He worked for pay and did not choose to beg for the leftover coins people had in their pockets.

sam ink

Sam's father, Alan Leong, was a school teacher, born and raised in Kuala Lumpur Malaysia.  Alan grew up selling cigarettes to Japanese soldiers during World War II and went to school in a canvas tent.  When WWII ended in 1945, he was only 14 years old and already earning his own keep.

Sam's grandfather, HW Leong, was a policeman, a civil servant of the Colonial British.  He had a compassionate heart for the poor.  In 1941, the Imperial Japanese Army invaded Malaya and started bombing government buildings.  Leong's police station was bombed.

While people were scrambling out of the building, Leong went back in for the prison keys, unlocked the cells and saved hundreds of lives.  His family became refugees and fled to Singapore.

sam ink

Sam was very fond of his father, Alan, whose plans for him included educating him life's fundamentals.  Sam saw how hard his father worked.  The Leong's were not well off and neither were their neighbors.  A school teacher's work was hard, with young gangsters to contend with, Alan was an exacting disciplinarian.

Alan didn't shower praise on his sons.  Instead, he surrounded them with his own expectations and fanned the dreams they came to share: dreams of seeing the world and higher education -- things his parents never had.  Sam watched his father put in long hours during economic hardships.

sam ink

But Sam didn't brood over his misfortune.  He didn't ask his mother and father to figure out a way to take him.  Instead, he developed a concept he would later make his signature theme at SAM★INK®, and indeed up till today in his adult life.  It was something he called 'mindset'.

It was a term a lot of other people used to mean a host of different things, but to him, it connoted a powerful force, one that eliminated the doubt and risk and made sure something he wanted was going to happen.  As an adult, he would define it in this way: " It's not a question of if we're going to get there. It's a matter of when."

"Whatever your mind can conceive and believe, your mind can achieve". 

sam ink

It was the 1970s, and many teenage boys, exposed to Apollo 11 and Sputnik, were fascinated with space missions and astronauts landing on the Moon.  Sam poured over library books, did his research, and made his vow.  He knew then what he wanted to do with the rest of his life.  He would become an engineer.

While some youth exposed to the Beatles would plead for guitar lessons to start rock bands, Sam chose his fate more calculatingly.  Here was something he wanted and now he knows how to get it.  If I can land a man on the Moon by being a good engineer, he said to himself, then I'll be an engineer.

sam ink

He kept to his principles.  He was cautious by nature.  In the 1980s, while a national service armor infantry soldier in the Singapore Armed Forces, his fellow soldiers frequently invited him to card games.  There, as in most cases, Sam was conservative.  He liked poker but diligently kept his losses, and wins, to a minimum, sticking to the one-dollar bets.

He liked control, and he liked predictability.  Gambling is far from that control mode.  So he would just put a toe into the water, never overextending himself.  In romance too, he took no chances.  He proposed to his wife, Dr. Grace Kwan, only after two years of exclusively going through thick and thin together.

sam ink university of texas

Sam hoarded an on-campus kitchen job to pay for tuition.  "I was in University for only one purpose - to get a job when I step out of school".  He is a mechanical engineering scholar majored in engineering law and graduated top of his class at the University of Texas at Austin (top US public engineering school).

sam ink university of texas graduate school of engineering

The UT Graduate School of Engineering then offered him a teaching assistantship to pursue the Masters of Science in operations research and industrial engineering.  He later earned an MBA from the Golden Gate University, in the Silicon Valley of San-Francisco, California.

sam ink

Sam cut his teeth at hp building designjet printers.  HP experienced bottlenecks on her production lines where 220 pounds of printers had to be lifted on and off every 3 minutes.  Sam was initially tasked to increase productivity over 6 months.  However, Barcelona brought forward the launch date at 50% of the budget and reduced it to 3 months.

Sam worked late nights and over the weekends.  Often hand drawing up project timelines, budgeting, processes, layout, human resources, speed, technology, and the support maintenance infrastructure.  He then sourced globally for technology.

The pneumatic programmable logic controlled semi-automatic robot was designed, approved, assembled, tested, installed, and commissioned within 3 months.  It increased throughput by 500% without dropping a single unit and it was so reliable that it was adopted by hp manufacturing operations around the world.

sam ink

Sam subsequently took up the position of a technical marketing manager where his scope of work included the training of technical service specialists.  Driving himself further, Sam took on the role of a business development manager executing product, pricing, promotion and distribution strategies in the Asia-Pacific stretching from Australia to China and to India.  Encad was then a NASDAQ public company and the market leader in the wide-format printer segment.  Sam was tasked to take Encad down in Asia.

Balancing product, pricing, promotion, and placement strategies, Sam holed up in R&D, rolled up his sleeves on the factory floor, and then hit the streets to knock on the doors of customers to take on Encad.  The rest is history.  Encad was delisted and then absorbed into Kodak.

Sam risked his life at hp.  In 1998, Indonesia was not politically stable & Sam was sent into Jakarta to train dealers.  In the midst of the training, an employee burst into the room and screamed 'Run for your lives'.  Riots had broken out on the streets.  Sam took his passport and ran to the airport. http://www.youtube.com/watch?v=ClwV_VkdYFY From this experience, Sam vows never to send any of his staff into harm's way.

sihl sam ink

On a bright summer morning, a Swiss public listed paper-mill knocked on Sam's door and offered a Directorship at Sihl.  HP was not a paper-mill so Sihl was not a competitor.  In Sihl, he researched & developed a new pigmented-ink instant-dry water-resistant scratch-resistant multi-purpose recyclable polypropylene based matte inkjet coated media for outdoor poster and back-lit film.

That product became such a hit with JCDecaux and ClearChannel that it lifted the sales of hp to #1.  He then brought the media to hp and hp OEM it as hp-branded media.  Sam then built cross-cultural distributors in Japan, China, India, Korea, Australia, Taiwan, Malaysia, Thailand, Philippines, & Hong-Kong.

911 sam ink

The good Lord called Sam to start SAM★INK® in 2000.

September 11, 2001. The 9/11 tragedy crushed big and small print service providers.

Sam encountered obstacles from the first day of business and he stumbled at the first hurdle.

sam ink

Sam toiled very punishing 16-hour days.  In the mornings, he would wear down the heels of his shoes, pounding the pavements looking for new customers.  Many turned him away because he has become a one-man-show, unknown, and unproven.  In the afternoons, he painted big blotches of sweat on his shirt and strained muscles on his back from packing ink bottles and going on the road carrying them to customers.

Many customers' shops were on the second or third-floor and he carried them up as customer service. In the night, he gets ink under his fingernails from filling cartridges and cleaning up the work area.  He would try to wash off the stains before carrying and reading to his children at bedtime but too often he would be too exhausted to do so.

On the weekends, he would answer customers' call to service their printers and install bulk-ink-systems.  In between activities, whenever he remembers, he would be on his phone requesting for payments that were overdue.  His wife, Dr. Grace Kwan, while maintaining her medical practice, walked with him every step of the way.

sam ink

It has been a long hard road with many wrong turns and dead-ends.  Sam has made plenty of mistakes and has his share of follies leading to disasters. In an unforgiving economic climate, these mistakes have almost sunk the business.  No doubt, the road ahead will have many more twists and turns.  But he made sure these mistakes do not happen again.

This has proven his resilience and has shown his determination to succeed. Using his personal savings, step-by-step, dollar-by-dollar, he carefully leads and develops SAMINK® into a multinational ISO9001 ISO14000 inkjet-ink franchisor manufacturer. Sam understands family challenges even now. He and his wife Dr. Grace have three children, Elizabeth, Victoria, & Alexander. The key to his success is that he likes to compete and hates to lose.

 

 

2007 The Great Recession

I still have vivid memories of the great recession which sank many fledgling pioneers.  While SAMINK® enjoyed adoption, it was nice until the Great Recession.  Suddenly everything around us was falling apart and everyone was losing their jobs.

I remembered that the factory was quiet, very very quiet.  As the market shed trillions of dollars, I went on the road and started pitching to new customers and slowly grow a base again.

We placed people and stocks around the world because we wanted customers to know that we are not going away. We are here to stay.  
It's 16 years since I sat down to pour the first drops of ink and I have no plans to move on to another industry.

I like to build things and just love working around smart people. I wouldn't be as happy elsewhere.  I can't think of anything better to do than to keep formulating innovations until my last breath.

 

 

2013 Communist Party of China (CPC)

Our Chinese customers have been enjoying our inks for many years.  In 2013, CPC Li Keqiang invited Inkjet to invest into China (Shanghai) Pilot Free-Trade Zone 中国(上海)自由贸易试验区.  Inkjet accepted the offer and set up a Wholly Foreign-Owned Enterprise or WFOE.

For 6 months, imports grew.  But one morning, a shipment got stuck in customs and in exchange for its release, the CPC wanted our ink formula.  I gave my formula and they released my shipment.  But in 2014, another shipment got stuck.  This time, the CPC wanted my new formula.

Did we transfer our intellectual property?

 

2017 Distributors 512i

SAM★INK® offered distributorships for Konica Minolta 512i and 1024i solvent inks for 3.2-meter wide format printers.  Many distributors signed up.

 

 

2018 Trade-War & the Sea of Galilee

Singapore is a free-trader.
Although her cost of living is not low, she is the safest choice.
2018-06-09
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Trade relations are born of wisdom.
do not let jealousy take heart.
else there will be trade disputes.
2018-09-10

 

 

"You have a solid product, outstanding delivery and a price that NONE can touch.  My worry was you are in Singapore.  If you had an address in the USA that would give me a much better feeling for purchase. You can still ship from Singapore.  You saved my business, I was looking at over $500 for everything I got from you.  Now I can invest in materials, grow and provide a great looking product. Thank you."
Trenton Ohio U.S.A. 2018-10-27

 

 

I thank India for 2 decades of love and support.  Your generosity shows that the ink trade has been mutually beneficial.  Sam-inks has been instrumental in shaping the Indian printing industry from the very beginning.  Our friends tell us that they enjoy our 512i mild-solvent inks, dx5 eco-friendly eco-solvent inks, latex inks, and sublimation inks.  They say that our dx5 eco-friendly inks are both environmentally and ecologically friendly with no odor.  They literally print in their bedrooms.  I have a lot of respect for friendly competitors and we are actually the best of friends because we draw on each other's strengths to find partnerships to address challenges together.  It's funny but we share birthday greetings and warm wishes for each other because we have a vested interest to advance a healthy marketplace.  My friends tell me to position and price Sam-ink for the mass market.  It is true that she was positioned for the Pantone intensive and outdoor durability specifications but those same inks are now available for every budget.  With our friends' encouragement, we have also set up a local private limited company in India.  I am blessed to see business partners becoming friends and this is rare and precious.  It is also this genuine love that brings us new friends and a new network.  30 years from now, I see a meaningful contribution of Sam-ink touching every life and every society she lives in.
Sign & POP World Magazine 2018-11-14.

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sam ink sign
Suddenly the sign 'S' appeared over the Sea of Galilee.
Saturday 2018-Dec-01st.  4:30 pm.
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sam ink sign god
That's me, Sam, in the red jacket, Alexander (playing by the waters),
Elizabeth and Victoria (standing together).
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sam ink galilee freedom
He stood next to me and I asked: "How's everything"?
'Not bad Sam, not bad', He whispered.
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5S of factory management.

1. Sort things out
go through everything, throw out rubbish, file old documents that you may need, decide what you need in your work area every day.  Every other thing must be removed.  Sentimental things cannot exist – this is a manufacturing environment.

2. Set in order
handle only the daily items you need in your area and find the best homes for them; label, mark their locations, and color code – make it clear to everyone where your items are to be found.

3. Shine & clean
as you set up a location for each item, wipe it clean and check that it is in good working condition.  All defective items must be fixed. If your working area is particularly dirty, set aside more time to thoroughly clean it.  When our factory looks cleaner, our people feel cleaner – suddenly there is more space to move about and those little annoying things will be easier to find.

4. Standardize
new arrangements and the new level of cleanliness becomes our new standard.  Take photos and display them in the area; talk about 5S activities in your chat group and daily meetings; share ideas across the factory.  This helps to create your 5S standard and brings consistency across the factory.

5. Sustain
if the first 4S’s are done well, sustaining cleanliness and machines becomes easier as it is clear where everything is stored and that everyone knows where to return things at the end of the day. Use audits to track how you maintain your 5S baseline every day and to also track the areas of improvement you will implement in the following day.
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2019 sublimation inks, robotics, artificial intelligence, augmented reality, and 5G.
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Our hope for years to come!
2019-01-01
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To fight the unbeatable foe
To bear with unbearable sorrow
To run where the brave dare not go
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Just received my trademark for Nigeria
5 years journey to protect our customers from fakes.
My inks are my children and they deserve a name.
sam ink nigeria trademark
2019-03-04
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When did you realize you were different?
When I was 9 years old, our art class teacher wanted us to make paper lanterns for the mid-autumn festival.  The problem with these paper lanterns is that they would eventually fall over and burn up.  So I went up to the teacher and asked her if I can make it out of an empty milk-can so that it would not burn up.  Well, she got frustrated and barked "can't you follow everybody else"?.  When I showed up the next day with an empty milk-can, she made me sit in a corner.
2019-03-08
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Are you thinking of a bulk ink system for your wide-format printer from roland, mimaki, mutoh, fujifilm, oce, agfa, or xerox?  If you use less than 1-liter of black ink per month, it's better to use 440ml cartridges or systems with aluminum bags because they maintain the ink viscosity and jetting stability better than any HDPE plastic bottle.
sam ink cartridge or bulk ink system
2019-03-26
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Everyone at SAM★INK® knows that the customer is always right.
We exist to serve our customers - not the other way around.
Our boss is the customer and we make no mistake about it.

Copyright © 2019

sam leong ink singapore
2019-03-30
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Deep manufacturing capabilities are essential to our next phase of growth.
Manufacturing no longer exists in isolation but is part of the entire value chain from R&D to customers.
Our ability to position ourselves carefully in various niche areas across the entire global value chain will be critical to our competitiveness.
The integration of data, computing power, artificial intelligence, robotics, will all add up to help boost our competitiveness.
Competition becomes much less dependent on population size, land mass, size of the enterprise, and price.
Our customers will need high-mix, low-volume, and high-value-add manufacturing. Taking this to the extreme, it is the production of one. This will require new production models, new skill sets, new standards, and new regulations.
We will compete in niche areas away from the previous model of high-volume and low-value-add manufacturing.
Competition and competitiveness will depend on the robustness and resilience of our supply chains, our connectivity to the world, our research, our data analytics, the quality of production, the standard of trust, the intellectual property protection, and our unceasing desire to leapfrog.
Access to quality talents and talent networks of the world will be the distinguishing feature of our competitiveness.
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We manufacture latex, eco-solvent, and mild-solvent inks for 20 years now and know that diethylene glycol and butyl-glycol formulations have technologically not stood still but have evolved and advanced so ecologically and economically friendly to date 2019 that they are easily transported in airplanes by UPS, DHL, TNT, and Fedex that the total impact on the environment from chemical source to print delivery is the same.  With the green issue settled, I believe that the freedom to operate these technologies and to prosper goes to the guts of our print-service-providers' livelihood.  Too many good people and their families were put out of business with lock-in periods and threats, but I am glad to say that this has changed for the better.
LinkedIn 2019-04-13
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We have dye sublimation inks for hp stitch dye sublimation printers.
2019-04-13.
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sam ink canon pixma g series ink efficient refill bottle pack
SAM★INK® is the world's 1st refill for canon pixma ink-efficient megatank G printers. 
2019-June-03
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SAM★INK® Loves Her Clients.
Great is our faithfulness that we will not turn away anyone.
We will not change,
We will not fail,
We will not forsake,
We will forever be there for our clients.
We have a responsibility to cheer, guide, nurture, preserve, strengthen, and bless our clients.
We were born and raised from humble beginnings. No big money and no big names.
Until today, we have not forgotten our humble beginnings.
The world's 1st refill for canon pixma printers.
If what you really want to make lots of prints at the lowest cost, SAM★INK® has the refills for you.
Introducing the SAM★INK® 500 ml refills, your freedom to prosper.
That's because the refills replace 400 ink cartridges.
Which means that you won't have to run out to buy ink for a very long time!
Quality is also a big story. SAM★INK® uses photographic formulations that create deep blacks and satisfying rich colors.
For simply lots of prints, SAM★INK® 500 ml refills are quite simply the choice for you.
500ml cost only $5.
Get a FREE refill for the 1st order of every day.
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I guess I've just dug out one of the cheapest shipping.
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“The purchase of assets for Xaar 1201 inks enhances our capabilities, customer reach, and demonstrates our confidence in the strength of the imaging supplies market.  SAM★INK® offers the only true alternative to OEMs with significantly higher margins for our reseller partners.  In addition, with the focus on environmental sustainability at an all-time high, we are seeing businesses and consumers alike abandoning single-use cartridges for our lower cost, environmentally conscious printing solutions.  We are excited for the future.”
2019-September-14.
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"I have been using your ink for about 10 years. we use the bulk cartridges.  I also have a bulk ink system and use your liter bottles.  Thanks for putting out a great product and great tech support!"
2019-September-15.
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sam ink fish
- this is my story, this is my song -