Freedom | SAM*INK December 15 2015, 0 Comments
Printer makers cannot legally require customers - verbally or otherwise - to purchase supplies exclusively from them. Such "tying agreement" is unlawful and violates provisions of the Sherman and Clayton Antitrust Acts and the Magnuson-Moss Warranty Improvement Act.
In a landmark 1936 case, the Supreme Court ruled that IBM could not terminate a customer's data processing machine lease, if the customer chose to use tabulating cards from other manufacturers. The more recent Magnuson-Moss Warranty Improvement Act title 15, Section 2303 specifically prohibits a manufacturer from conditioning a written or implied warranty on the use of its own brand product except under very restrictive circumstances.
In the unlikely event that our ink is the source of printer damage, you are protected by our warranty. We will reimburse you for parts and labor for an independent repair.